Reference

Terms That Govern Your Account on gt99com

Your use of gt99com — including deposits via bKash, Nagad, or Rocket — is subject to these legal terms. Access and eligibility depend on your local law and the region you are in.

Account Eligibility RulesJurisdiction-Dependent AccessWallet & Payment ConditionsAccount Security Terms
gt99com Terms That Govern Your Account on gt99com
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

We take account security and data handling seriously. Here is what that looks like in practice across four areas.

Data Retention We retain account data — including wallet transaction records for bKash, Nagad, and Rocket — for as long as your account is active and as required by applicable compliance obligations.
Cookie Use We use cookies to maintain your session, remember your login state, and measure how the lobby is used. You can manage cookie preferences through your browser settings at any time.
Account Security Accounts are protected with OTP verification on login. If you notice unauthorised access, contact support immediately and we will lock the account and review recent session activity.
Data Requests You may request a copy of the data we hold on your account, or ask for corrections, by contacting support with your registered details. We will respond within a reasonable timeframe.
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about these terms, your account status, or how a specific clause applies to your situation, our support team can help clarify. Reach out through any of the channels below.

Live Chat Start a chat session directly from the gt99com lobby. Available for account and legal queries; response times vary by queue volume.
Email Support Send your legal or account query to our support address. Include your registered account details so we can locate your record quickly.
Help Centre Our help centre covers common account, payment, and eligibility questions. Check there first for answers about bKash, Nagad, and Rocket conditions.

Common Legal and Account Questions

Real questions about how these terms work in practice — answered directly.

Access depends on your local law and the region you are in. It is your responsibility to confirm that using the platform is permitted where you are located before opening an account.

If your account is suspended for a terms breach, we review the account balance. Funds from bKash, Nagad, or Rocket deposits may be held pending investigation and returned subject to verification.

Contact support with your registered account details and request a data copy. We will locate your record and respond with the relevant information within a reasonable timeframe.

We may update these terms at any time. Continued use of your account after a change is posted on this page means you accept the updated version. Check this page periodically.

Contact support immediately via live chat or email. We will lock the account, review recent login and session activity, and advise you on next steps to secure access.

Yes — by depositing through bKash, Nagad, or Rocket you confirm the funds are yours and that you are accessing the platform from an eligible region under your local law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.